On August 25, Shenzhen Citizen Tang Ren (pseudonym) reported that his 21-year-old brother had fallen from the Tencent user reception center. Tang Ren said that his brother had been blocked by wechat before, but had failed to complain for many times. His store could not normally collect money after the closure. His younger brother went to complain to find out why the account was blocked. A Tencent insider said the ban could be lifted a few days after his brother was banned. At present, the police have been involved in the investigation.
Tang Ren also said Tencent believed that the matter had nothing to do with it. After four times of mediation, Tencent paid 150000 yuan for humanitarian reasons. After the media exposure, the matter triggered heated discussion on the Internet. Some netizens have posted, angry denounce Tencent.